<div>Manfront is a leading end-to-end, technology based Recruitment &amp; Staffing Services Provider across India.</div>

Manfront Staffing Services Private Limited

<h2>Overview:</h2><div>The Telecaller plays a crucial role in the organization as they are responsible for contacting potential or existing customers to inform them about products or services, and persuade them to make a purchase or donation. They are often the first point of contact between the organization and its customers, and their performance directly impacts the company's reputation and revenue.</div><h2>Key Responsibilities:</h2><ul><li>Make outbound calls to potential customers</li><li>Answer incoming calls from prospective and existing customers</li><li>Promote and sell products or services over the phone</li><li>Explain the product or service to potential customers</li><li>Handle customer questions, complaints, and concerns</li><li>Obtain and update customer information</li><li>Maintain a detailed record of calls and customer interactions</li><li>Meet daily, weekly, and monthly sales targets</li><li>Follow up on customer calls when necessary</li><li>Keep abreast of product knowledge and sales techniques</li><li>Provide feedback and input on calling and sales strategies</li><li>Adhere to company policies and procedures</li><li>Report to the Telecalling Supervisor</li><li>Collaborate with the sales team as needed</li></ul><h2>Required Qualifications:</h2><ul><li>High school diploma or equivalent</li><li>Proven work experience as a telecaller or similar role</li><li>Excellent communication and interpersonal skills</li><li>Ability to persuade and influence others</li><li>Basic computer skills and familiarity with CRM systems</li><li>Ability to multitask and prioritize tasks effectively</li><li>Good time-management and organizational skills</li><li>Ability to handle rejection and remain resilient</li><li>Customer service-oriented with a positive attitude</li><li>Ability to work well in a team environment</li><li>Knowledge of sales techniques and product knowledge</li><li>Strong listening and problem-solving skills</li><li>Adaptability to different personality types and situations</li><li>Fluency in multiple languages may be preferred</li></ul>