<div>SkiWeekends.com of Ski Elements limited specialises in ski weekends, mid-week and full week ski breaks to France, Switzerland, Austria, Italy, Sweden, Norway and Spain. We are unique because we have affordable ski weekends, mid-weeks and full weeks available throughout the season. We offer a full range for all budgets from 2-5* hotels, and the option to fly from 20 UK airports to 63 resorts across 8 countries. On our ski weekends to Europe you’ll be skiing some of the very best ski resorts in the Alps … and you can book online 24/7! We also Manage and run several chalets and chalet hotels in France.</div>

Ski Elements Limited

Overview
The Chalet Manager plays a key role in overseeing the overall operations and management of a busy chalet resort. They are responsible for ensuring exceptional guest experiences, maintaining high standards of service, and managing the company resort's accommodation, facilities and staff.

Reporting to :
Overseas Operations Manager.

Key responsibilities
<ul>
<li>Developing and implementing strategic plans to enhance guest satisfaction and financial performance</li>
<li>Overseeing the daily operations of the resort, including accommodation, arrivals/departures,linen/ food orders and staff hours.</li>
<li>Managing and training resort staff to deliver exceptional customer service</li>
<li>Conducting chalet visit (&amp; welcome briefs if necessary) &amp; dealing with lift passes</li>
<li>Ensuring compliance with health, safety, and licensing regulations</li>
<li>Maintaining inventory, financial records, budgets and reports</li>
<li>Handling guest feedback and resolving promptly any issues or complaints</li>
<li>Collaborating with marketing team to promote the resort and attract guest.</li>
<li>Implementing and maintaining quality control and service standards</li>
<li>You maybe required to eat in the chalets from time to time</li>
<li>Conducting regular inspections to ensure high levels of cleanliness and maintenance</li>
<li>Developing and fostering a positive working environment for staff</li>
<li>Available for November resort set up and get involved in staff training.</li>
<li>Participating in the recruitment and training of new employees if required.</li>
<li>Staying updated on industry trends and competitor activities</li>
<li>Adhering to and enforcing company policies and procedures</li>
<li>Maybe also required to deal with local hotels that have our guests.</li>
</ul>
Required qualifications
<ul>
<li>Proven experience in a managerial role within the hospitality industry</li>
<li>Excellent leadership and team management skills,, been responsible for more than 10 staff.</li>
<li>Strong understanding of hospitality operations and industry trends</li>
<li>Outstanding communication and interpersonal abilities</li>
<li>Exceptional organisational and multitasking capabilities</li>
<li>Proficiency in budgeting and financial management</li>
<li>Knowledge of relevant software and computer systems</li>
<li>Ability to remain calm and make quick decisions in high-pressure situations</li>
<li>Demonstrated problem-solving and conflict resolution skills</li>
<li>Understanding of health, safety, and quality regulations</li>
<li>Proven ability to manage costs effectively</li>
<li>Excellent customer service and guest relation skills</li>
<li>Flexibility to work irregular hours and handle emergency situations&nbsp;</li>
<li>Proven host &amp;/or cooking experience</li>
<li>Relevant certifications or training in hospitality management or related areas (catering)</li>
</ul>

To be available from November to April.
French contract 39 hours modulated .( starting at € 2100 gross approx)
You must be a skier or boarder.
1 day and 2 half days off a week.
Accommodation (free for manager)&nbsp; , Lift pass (or allowance) &amp; Bonus.
Position based in Avoriaz or Les Gets , good English is a must as all guest are English speaking. French advantage.
(For a couples , the second person will need apply separately in one of the other jobs available , please stress connection)