RentoMojo was founded by IIT-M alums and serial entrepreneurs who worked out of almost every major city in India in the last five years. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. RentoMojo offers asset leasing, helping you set up your home at easy and affordable rentals (RMI).  

We have amazingly affordable options for you to bring your relocation alive. Our hassle free approach to renting is characterized by our packages which are just a click away and delivered free of cost. 

We're here to change the way shopping is done because we believe in "Smart Ownership"​.

Rentomojo

Role Dimensions: ROLE : Regional Operations Head LOCATION : Mumbai CAREER GRADE : Manager of Manager (30% Strategy: 70% Operations) KEY RELATIONSHIPS REPORTS TO : National Operations Head ROLE DIMENSION : 50+ Cr in AUM, More than one major WH Hubs, 100+
People
DIRECT REPORTS : City Heads/Leads (4-6) KEY RELATIONSHIPS : Internal: Operations, HR, Finance, CX, Tech and Category
External: Vendors CTC RANGE : 20-25 LPA About the Role: As the Regional Operations Head at RentoMojo, you will be responsible for ensuring end-to-end operational efficiency and effectiveness within your assigned regions. This role involves overseeing teams, managing multiple warehouses, implementing company policies, driving cost-saving initiatives, and enhancing customer experiences. Responsibilities and Ownership: (Things that the role cannot miss) Operational Leadership: ● End-to-end ownership of regional operations, including hiring, administration, development, and coaching of City Managers. ● Oversee operations of multiple warehouses located in different cities, ensuring 100% adherence to company policies and procedures. Performance Monitoring and Improvement: ● Monitor performance against service level contracts, maintaining high NPS (Net Promoter Score) performance within the region.
● Determine inventory requirements based on demand forecast and warehouse allocation, optimizing inventory levels. Asset Management and Process Improvement: ● Track repair asset AUM, strategize refurbishment plans, and monitor on-site projects for efficient asset utilization. ● Drive automation and modernization initiatives to reduce costs and maintain efficient financial indicators, while taking P&amp;L ownership of the region. Customer Experience and Best Practice Implementation: ● Drive customer experience enhancements for the region, implementing and sharing best practices across warehouses nationwide. Data-Driven Decision-Making and Quality Assurance: ● Leverage data to drive performance improvements in the region. ● Establish controls to enhance asset life and quality for long-term value maximization.
Managerial Expectations: ● Establishing the Operational Plan for the region; ● Managing the boundaries that separate units that report directly and with other parts of the business; ● Differentiate different works, selecting and training capable first line managers; ● Evaluation - Basis selection, decision, frequency and quality of performance feedback; ● Ability to produce results through teams, deploying and redeploying resources among units ● Holding first line managers accountable for managerial work; What all you must have and what it will take to succeed in this role: ● Holding self and others accountable. ● Using influence and relationship to direct, align and move others towards larger goals. ● Manage the process of idea to execution ● Data orientation and product mindset ● Ability to Zoom In-Zoom Out, going micro and macro ● Values Frugality ● Ability to think, decide, play and act for the long term
PREFERRED QUALIFICATIONS: Your work till now will be the first qualification that would matter to us. Other than that, you should be: ● MBA or equivalent education degree preferred. ● 8+ years' experience in managing operations and distributed setups. ● Strong data-driven decision-making skills and a focus on accountability. ● Excellent communication, relationship-building, and influencing abilities. ● Ability to manage the process from idea to execution with a data-oriented and product mindset. ● Strategic thinking, ability to zoom in and out from micro to macro perspectives. ● Values frugality and long-term thinking.