Opkey's codeless continuous test automation platform is easy to use and built for change. By automating process intelligence and testing, we empower the world's largest enterprises to keep pace with release schedules, reduce risks, and ensure business continuity. We provide support for over 150+ technologies and enterprise applications, Opkey provides resilient test automation for any use case.

With headquarters in CA and 3 development centers worldwide, 200+ enterprises are resolving their unique testing challenges with Opkey. Opkey has been widely recognized by all major industry analysts like Gartner, Forrester, and G2 Crowd.

Opkey

Oracle Fusion Functional Consultant – CX (Subscription Management &amp; Customer Experience Modules)
About the Role
We’re looking for an Oracle Fusion Functional Consultant – CX who can combine domain expertise and innovation to deliver impactful Oracle Cloud CX solutions. This role is ideal for someone passionate about enhancing customer experience, optimizing subscription management, and driving end-to-end customer lifecycle excellence. You’ll be responsible for designing, configuring, and supporting Oracle Fusion Cloud CX modules, ensuring seamless integration with SCM and Finance processes for global clients.
About Us
At Opkey, we are transforming ERP testing and digital assurance with our AI-powered No-Code Test Automation Platform that supports enterprise applications such as Oracle Fusion Cloud, SAP, Workday, and Salesforce. As a rapidly growing VC-backed company, Opkey empowers global organizations to accelerate transformation, reduce testing effort, and improve release quality through intelligent automation.
What You’ll Do:
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<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Lead the design, configuration, and deployment of Oracle Fusion CX Cloud modules, specifically focusing on Subscription Management, Customer Data Management (CDM), and Customer Experience (CX).</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Collaborate with business stakeholders to gather and analyze requirements, translating them into robust Oracle Cloud CX functional solutions.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Work closely with SCM and Finance teams to ensure end-to-end process alignment across order management, billing, and customer lifecycle processes.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Define and implement subscription-based business models and automation frameworks to improve efficiency and customer retention.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Manage full implementation lifecycles including solution design, configuration, testing, training, and post–go-live support.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Partner with technical teams to support integrations, data migration, reports, and custom enhancements.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Stay informed about Oracle Cloud quarterly releases, identifying opportunities for continuous improvement and innovation.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;">Collaborate with Opkey’s test automation experts to ensure functional coverage, automate testing, and enhance delivery velocity.&nbsp;</li>
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What We’re Looking For:
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<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Bachelor’s degree in Computer Science, Business Administration, or related field.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">5+ years of hands-on experience in Oracle Fusion Cloud CX implementation and support.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Proven experience in at least 3+ full-cycle Oracle Fusion CX implementations.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Strong functional expertise in Subscription Management, Customer Data Management (CDM), and CX modules.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Understanding of end-to-end customer lifecycle processes, including subscription billing, renewals, customer engagement, and data governance.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Excellent analytical, problem-solving, and stakeholder communication skills.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l2 level1 lfo2; tab-stops: list 36.0pt;">Ability to work collaboratively in global, cross-functional teams and deliver results under tight deadlines.&nbsp;</li>
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Bonus Points If You Have:
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<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt;">Oracle Cloud CX certification(s) (Subscription Management, CDM, or Customer Experience).</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt;">Experience supporting multi-module or integrated SCM–CX implementations.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt;">Familiarity with test automation platforms such as Opkey, Selenium, or Oracle ATS.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list 36.0pt;">Experience with Agile methodologies and cloud transformation programs</li>
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Why You’ll Love Working Here:
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<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l0 level1 lfo4; tab-stops: list 36.0pt;">Be part of a fast-growing, AI-driven automation company reshaping how enterprises test and deliver ERP transformations.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l0 level1 lfo4; tab-stops: list 36.0pt;">Work with global clients across industries, implementing cutting-edge Oracle Cloud CX solutions.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l0 level1 lfo4; tab-stops: list 36.0pt;">Collaborate with talented, innovative teams who value growth, learning, and teamwork.</li>
<li class="MsoNormal" style="margin-bottom: .0001pt; line-height: normal; mso-list: l0 level1 lfo4; tab-stops: list 36.0pt;">Enjoy a flexible, dynamic, and inclusive work culture with opportunities for continuous upskilling and leadership growth.</li>
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