<div>At Platinum Coastal Group, we believe that investing in your advertising is just as important as investing in yourself. Our experienced team is here to help you identify the best strategy for your business, be it online or offline. We are committed to helping you reach your goals and build a long-term relationship with you.</div><div>From creative campaigns to engaging content, our team works to ensure that you get the most out of your advertising dollars. We want to help you succeed and reach your goals, so contact us today to get started</div><div> </div>

Platinum Coastal Group Inc

We are currently looking for an energetic and service-driven Brand Assistant to support our retail team and enhance our overall brand image. In this role, you will serve as a key representative of the company, ensuring every customer interaction reflects our values and commitment to excellence. This is a great opportunity for someone starting their career and interested in advancing within retail, branding, or customer engagement. 
As a hands-on team member, you will gain in-depth knowledge of our product offerings, interact directly with customers, and contribute to the smooth day-to-day running of the store. The ideal candidate is confident, customer-focused, and comfortable working in a dynamic retail environment.
Core Responsibilities
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Welcome customers warmly and provide attentive, professional assistance.
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Present and recommend products in line with established brand guidelines.
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Build strong product knowledge to confidently guide purchasing decisions.
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Maintain a clean, organized, and visually appealing sales floor.
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Respond to customer questions and concerns promptly and courteously.
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Monitor stock levels and replenish merchandise as needed.
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Assist with in-store promotions, campaigns, and merchandising initiatives.
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Stay up to date on current offers, new launches, and brand updates.
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Gather customer insights and share feedback with management to enhance performance.
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Work collaboratively with colleagues to meet or exceed sales objectives.
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Participate in team meetings and ongoing training programs.
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Review sales data to help identify patterns and opportunities for improvement.
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Resolve customer issues efficiently while maintaining a positive brand image.
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Follow company policies and consistently uphold brand standards.
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Skills &amp; Qualifications
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High school diploma or equivalent required; post-secondary education is an asset.
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Previous retail or customer service experience preferred but not mandatory.
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Strong communication skills, both written and verbal.
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Flexible availability, including evenings and weekends.
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Basic numerical skills for handling transactions and processing sales.
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Friendly, team-oriented attitude with strong interpersonal abilities.
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Track record of achieving performance goals or sales targets is an advantage.
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Familiarity with visual merchandising principles is beneficial.
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Experience addressing customer inquiries and resolving service concerns.
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Well-organized with keen attention to detail.
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Ability to work independently while contributing to team success.
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Passion for delivering an exceptional customer experience.
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Eagerness to stay informed about products, promotions, and industry developments.
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Reliable transportation to assigned store locations.
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Background in marketing, promotions, or brand representation is considered a plus.
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