On a mission to make tech careers accessible to everyone, no matter their financial or educational backgrounds.

Masai

Job description: Associate Product Manager
About Company
Masai School is a fast-growing outcome-driven EdTech platform focused on building careers through industry-relevant learning programs. We are building scalable products that impact thousands of learners and organizations across India.
We are looking for a detail-oriented and execution-driven Associate Product Manager&nbsp;professional who can help streamline product operations, coordinate cross-functional teams, and ensure smooth product launches and ongoing improvements.
Role: Associate Product Manager
Experience: 1–3 Years
Location: Bangalore
Key Responsibilities
<ul>
<li>
Support the day-to-day operations of the Product team to ensure smooth execution of product initiatives.
</li>
<li>
Coordinate with Product Managers, Engineering, Design, Business, and Operations teams to track feature development and releases.
</li>
<li>
Maintain product documentation, SOPs, release notes, and process workflows.
</li>
<li>
Monitor product issues, bugs, and enhancement requests, ensuring timely resolution with relevant stakeholders.
</li>
<li>
Track product performance metrics and prepare reports to support data-driven decision-making.
</li>
<li>
Assist in user acceptance testing (UAT) and validate new features before release.
</li>
<li>
Gather customer feedback from internal and external stakeholders and help prioritize operational improvements.
</li>
<li>
Manage product backlogs, tickets, and workflows using tools like Jira or similar platforms.
</li>
<li>
Ensure timely communication of product updates, releases, and operational changes across teams.
</li>
<li>
Identify process gaps and recommend automation or operational improvements to enhance efficiency.
</li>
<li>
Support onboarding and training for internal teams on new product features and workflows.
</li>
</ul>
Requirements
<ul>
<li>
1–3 years of experience in Product Operations, Product Management, Business Operations, Project Coordination, or a similar role.
</li>
<li>
Experience working in a startup or fast-paced environment is preferred.
</li>
<li>
Strong organizational and project coordination skills.
</li>
<li>
Excellent communication and stakeholder management abilities.
</li>
<li>
Strong analytical and problem-solving skills with attention to detail.
</li>
<li>
Ability to manage multiple tasks and prioritize effectively.
</li>
<li>
Hands-on experience with tools such as Jira, Notion, Google Sheets/Excel, Confluence, or similar collaboration tools.
</li>
<li>
Basic understanding of SaaS products and the software development lifecycle.
</li>
<li>
Familiarity with Agile/Scrum processes is preferred.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Experience in EdTech, SaaS, or technology-driven organizations.
</li>
<li>
Comfortable working with product, engineering, and business teams.
</li>
<li>
Strong ownership mindset with a focus on execution and operational excellence.
</li>
<li>
Experience supporting product launches, release management, or product support processes.
</li>
<li>
Basic knowledge of SQL, Google Analytics, Mixpanel, or other analytics tools is a plus.
</li>
</ul>
Why Join Masai?
<ul>
<li>
Opportunity to work on products that impact thousands of learners across India.
</li>
<li>
Collaborate closely with Product, Engineering, and Leadership teams.
</li>
<li>
Fast-paced startup culture with high ownership and learning opportunities.
</li>
<li>
Exposure to end-to-end product operations and product delivery.
</li>
<li>
Strong career growth opportunities in a rapidly scaling EdTech company.
</li>
</ul>