At Heads Up For Tails, we believe pets are family and family deserves only the best. 

16 years ago, we embarked on a journey to help families raise healthier and happier pets. Today our home-grown business has rapidly grown to become India's first and most trusted pet care brand with a strong community of over a million pet parents. As pet parents ourselves, we want to help every pet parent and their pet meet all their needs through our innovative products and services.  We make your pet parenting journey easier with our 100+ stores and over 70 spas that span across 18 cities. And through our strong online presence on our website and major marketplaces. 

Our products are thoughtfully designed and curated to suit the different needs of every pet. Our team of pet experts have created 5000+ pet products and 100+ India-first pet products and continue to strive towards innovation. We have been awarded with Most Admired D2C Brand of the Year - Leisure (2022) at India D2C Summit Awards, Most Promising Pet Brand of the Year (2021) at Indian Pet Industry Award, Brand Of The Year 4 times at Animalis Edition World Branding Awards and more over the years. But we believe our true reward are the 1 million+ trusted customers we have partnered with throughout their pet parenting journey. 

At HUFT, we envision a more compassionate world for animals. This thought marked the beginning of the Heads Up For Tails Foundation. Our grassroots initiatives such as feeding drives, adoption and reflective collar drives are a small effort towards leaving the world a little bit kinder than we found it. Today, Heads Up For Tails Foundation is an ever-growing community promoting awareness on animal care and supporting welfare initiatives.

Heads Up For Tails

About the Role
We are seeking a forward-thinking Senior Technical Lead - QA to lead, scale, and transform our Quality Engineering practice. In this role, you will oversee end-to-end quality across our consumer-facing e-commerce applications (Web &amp; Mobile) and our core backend systems, including Odoo ERP integrations (inventory, OMS, Sale/Purchase, and retail POS).
You will lead a high-performing team of QA Engineers, building a high-velocity, low-defect delivery ecosystem. Additionally, you will pioneer the adoption of AI-assisted testing tools and workflows to automate test case generation, optimize regression runs, and elevate overall developer and QA productivity.
Key Responsibilities
<ul>
<li>
E2E Quality Architecture: Design and maintain scalable, robust automation frameworks for Web, Mobile (iOS/Android), and REST APIs across high-traffic e-commerce systems.
</li>
<li>
Odoo ERP &amp; Backend Validation: Lead integration testing between front-end storefronts and Odoo ERP modules (order state transitions, inventory sync, warehouse flows, and payment reconciliations etc.).
</li>
<li>
AI-Augmented QA: Integrate AI/LLM tools (e.g., Cursor, Copilot, automated test generators, visual regression) into daily workflows to cut regression overhead and boost QA/dev productivity.
</li>
<li>
CI/CD &amp; Shift-Left Testing: Embed automated suites into CI/CD pipelines (GitHub Actions/Jenkins) to enable fast, reliable daily deployments with zero-manual-regression overhead.
</li>
<li>
Performance &amp; Scalability: Plan and execute load/stress testing (JMeter, Locust) for flash sales, campaign spikes, and peak seasonal traffic.
</li>
<li>
Technical Mentorship: Guide, mentor, and review code for a team of 4-6 SDETs/QA engineers while remaining hands-on with framework architecture.
</li>
</ul>
Required Skills &amp; Experience
<ul>
<li>
Experience: 8–10 years in Software Quality Engineering with strong hands-on automation expertise and proven technical leadership.
</li>
<li>
E-Commerce &amp; ERP Domain: Strong background testing B2C e-commerce platforms and backend integrations with Odoo ERP (or similar enterprise OMS/WMS platforms).
</li>
<li>
Core Tech Stack: Strong proficiency in Python or Java/JavaScript, along with solid SQL skills (PostgreSQL) for complex data verification.
</li>
<li>
Automation Frameworks: Deep hands-on experience with Appium, Playwright, Cypress, Selenium, or RestAssured.
</li>
<li>
AI-Assisted Engineering: Working familiarity with using AI coding assistants and LLM workflows to automate edge-case discovery, script authoring, and test triage.
</li>
<li>
Performance &amp; API Testing: Strong grasp of Postman, Newman, JMeter/Locust, and microservices architecture.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Familiarity with Odoo module architectures, PostgreSQL datastores, and Python-based custom modules.
</li>
<li>
Experience in omnichannel retail setups bridging online platforms with physical store/POS operations.
</li>
</ul>
Key Mindset &amp; Competencies
<ul>
<li>
Obsession with End-User Experience: Zero tolerance for checkout friction, order dropping, or data mismatch between store and warehouse.
</li>
<li>
Pragmatic AI Champion: Passionate about leveraging new technology to eliminate boilerplate QA work and let engineers focus on complex system risks.
</li>
<li>
Cross-Functional Influence: Ability to effectively communicate quality risks to business leads, product directors, and dev teams.
</li>
</ul>
Why Join Us?
<ul>
<li>
Scale &amp; Impact: Drive tech and quality strategy for a beloved brand serving millions of customers across online and retail channels.
</li>
<li>
Innovation Focus: Direct sponsorship to experiment with AI tooling, test automation, and cutting-edge DevOps workflows.
</li>
<li>
Growth &amp; Culture: Competitive pay, comprehensive health coverage, and a fast-paced product culture.
</li>
</ul>