At Heads Up For Tails, we believe pets are family and family deserves only the best. 

16 years ago, we embarked on a journey to help families raise healthier and happier pets. Today our home-grown business has rapidly grown to become India's first and most trusted pet care brand with a strong community of over a million pet parents. As pet parents ourselves, we want to help every pet parent and their pet meet all their needs through our innovative products and services.  We make your pet parenting journey easier with our 100+ stores and over 70 spas that span across 18 cities. And through our strong online presence on our website and major marketplaces. 

Our products are thoughtfully designed and curated to suit the different needs of every pet. Our team of pet experts have created 5000+ pet products and 100+ India-first pet products and continue to strive towards innovation. We have been awarded with Most Admired D2C Brand of the Year - Leisure (2022) at India D2C Summit Awards, Most Promising Pet Brand of the Year (2021) at Indian Pet Industry Award, Brand Of The Year 4 times at Animalis Edition World Branding Awards and more over the years. But we believe our true reward are the 1 million+ trusted customers we have partnered with throughout their pet parenting journey. 

At HUFT, we envision a more compassionate world for animals. This thought marked the beginning of the Heads Up For Tails Foundation. Our grassroots initiatives such as feeding drives, adoption and reflective collar drives are a small effort towards leaving the world a little bit kinder than we found it. Today, Heads Up For Tails Foundation is an ever-growing community promoting awareness on animal care and supporting welfare initiatives.

Heads Up For Tails

We are looking for a passionate and driven Senior Associate – Retail Sales to join our growing&nbsp;team at Heads Up For Tails. In this role, you will be responsible for all activities at the store inthe absence of the assistant manager or store manager.
&nbsp; As a Senior Associate – Retail Sales, you will play a key role in the company brand&nbsp;representation, upholding the highest standards in carrying out daily functions. The Senior&nbsp;Associate – Retail Sales role involves providing exceptional customer care and achieving sales&nbsp;goals to ensure the store’s objectives on sales and profits are met, contributing directly to ourmission of enhancing the lives of pets and their families.
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Key Responsibilities/What You Will Do ● Ensure high levels of customer satisfaction through excellent sales service. ● Maintain outstanding store condition and visual merchandising standards. ● Maintain a fully stocked store ● Ascertain customers’ needs and wants ● Keep up to date with product information

Qualifications &amp; Skills/What You Need ● Proven working experience in retail sales ● Basic understanding of sales principles and customer service practices ● Excellent Communication Skills ● Customer service focused
● Animal Lover Preferred
 You will feel right at home with us if: ● You have strong communication and collaboration skills. ● You are passionate about pets and love innovating.