<div>We are a niche HR consulting firm offering strategic human resource management solutions to multiple industries and across verticals. </div><div><br></div><div><strong>Our Services Include:</strong></div><div>Recruitment, Employer Branding, Policy Creation, Employee Engagement, Onboarding Process, Organization Structure and Culture, Performance Management System, Exit Interviews, Rewards &amp; Recognition, HR Operations, Compensation Design, Employee Assistance Programs and more! </div><div><br></div><div><strong> Media Coverage:</strong></div><div>We have been covered (both online and in print) by publications like Dainik Bhaskar, The Tribune, The Pioneer and many more. The Times of India (ETimes) and Deccan Chronicle, who have specifically mentioned Headsup Corporation utility in hiring. </div><div><br></div><div><strong>Reach out to us at info@headsupcorporation.com</strong></div>

Headsup Corporation

<p>Monitor network infrastructure, systems, and services 24×7 using network monitoring<br>tools.<br>● Identify, troubleshoot, and resolve network faults and connectivity issues.<br>● Escalate complex incidents to senior engineers or relevant support teams as per<br>defined procedures.<br>● Perform first-level diagnosis of IP network problems and service outages.<br>● Track, update, and close trouble tickets within agreed service levels (SLAs).<br>● Monitor network performance, utilization, and availability to ensure optimal operation.<br>● Coordinate with field engineers, vendors, and customers during fault resolution<br>activities.<br>● Maintain accurate records of incidents, outages, and maintenance activities.<br>● Assist in implementing network changes, upgrades, and planned maintenance<br>activities.<br>● Generate daily, weekly, and monthly operational reports.<br>● Ensure compliance with operational procedures, security policies, and quality<br>standards.<br>● Support continuous improvement initiatives to enhance network reliability and service<br>quality.</p>
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