<div>We are a niche HR consulting firm offering strategic human resource management solutions to multiple industries and across verticals. </div><div><br></div><div><strong>Our Services Include:</strong></div><div>Recruitment, Employer Branding, Policy Creation, Employee Engagement, Onboarding Process, Organization Structure and Culture, Performance Management System, Exit Interviews, Rewards &amp; Recognition, HR Operations, Compensation Design, Employee Assistance Programs and more! </div><div><br></div><div><strong> Media Coverage:</strong></div><div>We have been covered (both online and in print) by publications like Dainik Bhaskar, The Tribune, The Pioneer and many more. The Times of India (ETimes) and Deccan Chronicle, who have specifically mentioned Headsup Corporation utility in hiring. </div><div><br></div><div><strong>Reach out to us at info@headsupcorporation.com</strong></div>

Headsup Corporation

<p>Role Summary</p>
<p>Manage MEP operations, ensuring efficient maintenance, process compliance, cost control, and high service quality across facilities.</p>
<p><b><br>Key Responsibilities &amp; KPIs</b></p>
<ul>
<li>
<p>MEP Operations &amp; Compliance</p>
</li>
<ul>
<li>
<p>Ensure adherence to R&amp;M processes and performance metrics for efficient operations</p>
</li>
</ul>
<li>
<p>Ticket Resolution (TAT)</p>
</li>
<ul>
<li>
<p>Ensure timely closure of maintenance requests within SLA</p>
</li>
</ul>
<li>
<p>Customer Satisfaction (CSAT)</p>
</li>
<ul>
<li>
<p>Maintain CSAT ≥ 4 through prompt and effective service</p>
</li>
</ul>
<li>
<p>Inventory Management</p>
</li>
<ul>
<li>
<p>Maintain optimal stock levels while minimizing wastage and downtime</p>
</li>
</ul>
<li>
<p>Cost Control</p>
</li>
<ul>
<li>
<p>Optimize maintenance costs within budget (if applicable)</p>
</li>
</ul>
<li>
<p>Stakeholder Coordination</p>
</li>
<ul>
<li>
<p>Collaborate with tenants, vendors, and internal teams for smooth operations</p>
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</ul>
<li>
<p>Team Management</p>
</li>
<ul>
<li>
<p>Train and guide team members to improve performance and service quality</p>
<p><b>Eligibility &amp; Skills</b></p>
<ul>
<li>
<p>Bachelor’s in Engineering / Facilities Management or related field</p>
</li>
<li>
<p>Experience in MEP/facilities operations preferred</p>
</li>
<li>
<p>Strong knowledge of MEP systems &amp; maintenance processes</p>
</li>
<li>
<p>Good stakeholder management and communication skills</p>
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<li>
<p>Leadership and team handling ability</p>
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<li>
<p>Problem-solving and detail-oriented approach</p>
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<p>Flexible to work in dynamic environments</p>
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</ul>
<p></p>
</li>
</ul>
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