<div>E-commerce used to be about ads.</div><div>Now, it’s about conversations.</div><div> </div><div>BiteSpeed sits at the center of that shift—helping brands run marketing, support, and sales through AI-powered conversations across WhatsApp, Email, SMS, and Instagram.</div><div> </div><div>We’re an AI-native platform that enables brands to engage every customer like their only customer—personal, at scale.</div><div>From emerging D2C brands to category leaders like Dot &amp; Key, Bombay Shaving Company, Mokobara, Zouk, and mCaffeine, 5,000+ brands across 50+ countries trust BiteSpeed to turn conversations into 25%+ of their revenue.</div><div> </div><div>We don’t just help brands talk.</div><div>We help them grow.</div><div> </div>

BiteSpeed

About BiteSpeed

Hey there! We are a&nbsp;Sequoia-backed SaaS startup&nbsp;building an AI-native Marketing, Support &amp; Sales suite for&nbsp;e-commerce brands.

We're currently working with&nbsp;3000+ e-commerce brands&nbsp;globally across 50+ countries and are fortunate to have&nbsp;raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal &amp; more backing us.

About the Role

Enterprise customers rarely come to us with neatly packaged problems. They come with a business goal, a messy process, a bunch of systems that don't talk to each other and a question:&nbsp;"Can AI solve this?"

We’re looking for an&nbsp;AI Product Manager&nbsp;who can sit with our enterprise customers, understand these problems deeply and turn them into&nbsp;AI-powered solutions. You’ll operate at the intersection of strategy, technology, operations and customer conversations, working closely with our product and engineering teams to take solutions from an idea to something that actually works.

This isn't a traditional PM role where you'll spend your days writing PRDs and moving tickets around. You'll be expected to get into the weeds, understand how things work, figure out what can be automated or solved with AI, and work backwards from the business outcome. You’ll have a front-row seat to some of the most interesting AI use cases emerging in commerce.

What you'll do
<ul>
<li>Work directly with&nbsp;enterprise customers&nbsp;to understand their business processes, pain points and goals, and identify opportunities where AI can create meaningful impact.</li>
<li>Translate ambiguous business problems into&nbsp;AI-led solution strategies, figuring out what should be automated, augmented or redesigned.</li>
<li>Own the solutioning process from&nbsp;problem discovery to implementation, working closely with engineering, product and customer-facing teams.</li>
<li>Design workflows and solutions using&nbsp;LLMs, AI agents, automation and BiteSpeed's product capabilities&nbsp;to solve real customer problems.</li>
<li>Work with enterprise stakeholders to build business cases, define success metrics and communicate the expected impact of proposed solutions.</li>
<li>Get hands-on with the details when required, whether that's understanding APIs, data flows, system architecture or experimenting with AI tools and prototypes.</li>
<li>Identify patterns across customer problems and feed those insights back into the&nbsp;product roadmap, helping us decide what should become a scalable product rather than a one-off solution.</li>
<li>Build repeatable&nbsp;solutioning playbooks, processes and operating mechanisms&nbsp;that help us solve enterprise problems faster as we scale.</li>
<li>Partner with Sales and Customer Success on strategic accounts, helping them win, onboard and grow enterprise customers through better technical and AI-led solutioning.</li>
<li>Stay close to the rapidly evolving AI ecosystem and continuously experiment with new models, tools and approaches that could unlock better solutions for our customers.</li>
</ul>

What makes you a good fit

<ul>
<li>You enjoy sitting with a messy problem and figuring out&nbsp;"how would we actually solve this?"&nbsp;rather than waiting for someone to hand you a requirements document.</li>
<li>You have a&nbsp;strong technical foundation&nbsp;and are comfortable understanding APIs, integrations, data flows and software systems. You don't necessarily need to be a full-time engineer, but you should be technical enough to go deep when the problem demands it.</li>
<li>You have&nbsp;3+ years of experience&nbsp;in product, solutions engineering, consulting, technology, strategy &amp; operations or a similar role where you've solved complex business problems.</li>
<li>You are genuinely curious about&nbsp;AI and LLMs&nbsp;and have experimented with AI tools, agents, workflows or applications beyond simply using ChatGPT to write emails.</li>
<li>You are comfortable speaking to&nbsp;enterprise customers and senior stakeholders, understanding their problems and explaining technical solutions in simple business language.</li>
<li>You have strong business judgment and can distinguish between a problem that needs a fancy AI solution and one that just needs a better process.</li>
<li>You are comfortable operating with&nbsp;ambiguity and high ownership. There won't always be a playbook, and that's kind of the point.</li>
<li>You care about outcomes more than job titles and enjoy moving between strategy, customer conversations and getting your hands dirty with execution.</li>
</ul>

Salary and Location

Location:&nbsp;Bangalore

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to the team

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create.

Our purpose is about why we’re here and what we care about:-

<ul>
<li>Personal Transformation</li>
<li>Wealth Creation</li>
<li>Winning Together</li>
</ul>

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

We have 5 core values:-
<ul>
<li>Go Above And Beyond</li>
<li>Making Things Happen</li>
<li>Say It Like It Is</li>
<li>Progress Over Perfection</li>
<li>Don’t Take Yourself Seriously, Take Your Work Seriously</li>
</ul>

Perks &amp; Benefits

Small things we’ve done to ensure we take care of our wellness, learning &amp; keep things fun:-

<ul>
<li>Health Insurance -&nbsp;Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.</li>
<li>Quarterly Off-sites -&nbsp;Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).</li>
<li>Cult Fitness Membership -&nbsp;All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.</li>
<li>Personal Development -&nbsp;We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing.</li>
<li>Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.</li>
</ul>